I will send you a new signed print with the same limited edition number within the next seven days.
You do not need to send the print back.
Beforehand, take a ball pen and cross the limited edition number of the damaged print
as well as the artist's signature. This will take away the value of the print and ensure the value of the new print.
Next, with your smartphone, take a photograph of the damaged print with the crossed signature and print number,
and also a picture of the damage packaging, and email it to: firstname.lastname@example.org. Upon receiving your email I will immediately send you a new one in short order.